Often the high-pitch sounds of speech are harder to hear, like S, F, and TH. Those sounds make words crisp. When they’re missing, voices can feel muffled or unclear, even when the volume seems fine.
That’s common. It can be from wax, noise exposure, aging, or just how each ear has changed over time. A hearing test will show what’s going on and whether it needs treatment or support.
Those voices are naturally higher in pitch. And high frequencies are usually the first to change with hearing loss. So it’s not about people mumbling, it’s that certain sound ranges are harder to catch.
TVs layer music, background noise, and voices together. If you’re turning it up to understand, not just to hear, it’s usually a sign of changes in clarity rather than volume.
Your brain needs clear sound to separate speech from noise. When hearing changes, your brain has to work harder. That’s why restaurants or family gatherings can feel tiring or frustrating.
Hearing changes are common as we age, but that doesn’t mean it should be ignored. Support can make a big difference in confidence, safety, communication, and staying socially connected.
Age-related or noise-related hearing loss is usually permanent. Ear wax or fluid, on the other hand, can cause temporary hearing changes. A proper test shows the difference right away.
Possibly. Wax can block sound and make things feel dull or echoey. A quick look in the ear tells us immediately.
You don’t need a referral. You can come straight to the clinic for a full hearing test. After that, if a referral is needed, we’ll guide you and send your results directly to your doctor, whether your hearing is normal or if there’s hearing loss that needs follow-up
We take a look in your ears first, then you listen to different tones and speech through headphones. It’s comfortable, straightforward, and gives clear results.
Around 45 to 60 minutes.
No referral needed.
No, it’s painless.
Only if your results show that they’ll genuinely help. You’re always in control of the decision.
Most are very discreet. Small, light, and designed to blend in naturally.
No. Modern hearing aids are built for clarity and comfort, not blasting sound.
Usually 3 to 6 years, depending on care and daily use.
Yes, there’s a trial period so you can see how they feel in real life.
The cost depends on the level of technology in the hearing aid and the amount of support included. Higher technology helps more in busy environments like restaurants or group conversations. And the service plan you choose also plays a big role because it covers your follow-up care, adjustments, cleanings, and support over time.
Prices vary depending on the technology level and the service plan you choose. On average, one hearing aid with a service plan is usually between $2,000 and $3,500
Some plans offer partial coverage.
Yes, hearing aids are considered a medical expense. You can claim them on your taxes, and we can provide the receipts you need. They’re also eligible under most healthcare spending accounts and some extended benefits plans.
Yes. Monthly payment options are available.
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I had an excellent experience at Hear at Home MB Hearing Clinic. I live overseas… read more but was home for the holidays and Cindi was able to slot in an appointment time that worked! Holy took the appointment and thoroughly checked my ears including very detailed photos of the inside of both ears which she reviewed with me. I thought I needed wax removal before my appointment but after checking Holy said that was unnecessary but we discussed in detail the way my issue might be resolved. I was not charged for the wax removal and left the clinic with a new strategy to try. Excellent, non-rushed hearing advice!! 10 out of 10!!
Audiologist Jennifer and her admin team have been a dream to work with. Of course… read more the in-home services have been convenient for my grandparents who are both new to hearing aids. But Jennifer has really gone above and beyond with thorough, thoughtful, and professional communication and service. We have deeply appreciated her perspective, suggestions, and referrals to other high quality services/providers for our grandparents. Her experience is evident. Glad to be supporting an independent and locally owned business as well.
Great service and very nice & knowledgeable staff. Jennifer is super experienced and knowledgeable in… read more hearing aids.
I attended Hear at Home’s office in North Vancouver yesterday and came home very happy!… read more They gave me a thorough hearing exam and updated the App on my phone which wasn’t working. Jennifer and her staff are wonderful Very professional and friendly and I would highly recommend! The cappuccino was also very enjoyable!
A few weeks ago, I had the pleasure of an appointment at Hear at Home.… read more The clinic had NOT provided the hearing aids I was using — but they were not performing well. Instead of brushing me off (“you didn’t buy from us”), the staffer …
It was so reassuring to have my hearing tested by the wonderful team at Hear… read more at Home. They did a really thorough job of checking my hearing and explaining the results. 10/10 recommend!
Wonderfull service. Careing and kind Thanks so much
The team at Hear at Home are excellent! If you prefer friendly and thorough service,… read more use Hear at Home – they’re a smaller, local business that delivers fantastic service which makes for a much more enjoyable customer experience. Highly recommended!
Very great customer service, helping me with getting what I need. I will definitely go… read more back again 🙏
If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
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Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
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We’re excited to announce that Hear at Home Mobile Hearing Clinic has been nominated for “Favourite Hearing Clinic” in North Shore News’ annual Readers Choice Awards 2026. Learn More