
Canadian veterans may be eligible for Audio Services provided through Veterans Affairs Canada. Individuals who meet the eligibility requirements will receive treatment benefits under the Veterans Health Care Regulations.
Hearing loss and hearing disorders, such as tinnitus, that are diagnosed by a health professional may be eligible for hearing tests, the provision of hearing aids, and hearing aid accessories, as well as assistive devices and other services as listed in the audio services benefit grids.
Audio services eligibility is determined on a case-by-case basis in order to help restore veterans to a state of independent functioning and/or facilitate their social adjustment.
The health care professional should dispense the following services to the extent required by the individual:
Hearing aids that qualify can include instruments with various levels of technology (entry level, intermediate, and advanced), and various styles (BTE [behind-the-ear], ITE [in-the-ear], CIC [completely-in-the-canal], etc.) and are provided based on the level of hearing loss and demonstrated need for the requested technology or style.
Accessories which are not normally included in the original hearing aid (e.g., cords, dry aid kits, coatings, directional microphones, auto coils, filters, manual t-coils and remote control) may also be provided in cases where they are deemed necessary for the optimum use of the device.
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Jennifer provided me with my first hearing aids in 2020, visiting me at home to… read more get me started. I’ve just been fitted with my second pair, which are even better! She and her staff have made regular appointments to test my hearing and keep my hearing aids in top condition. A very professional, personalized and friendly service.
Everyone is friendly, caring, and trying their best. My visits for the past year… read more have been positive. My hearing was tweaked today for more balanced hearing as my hearing had changed. I would not hesitate to recommend the whole staff to you.
Thankyou to Jennifer and Cindy for all your help and patience in providing excellent service… read more to my husband Dan . He lives in a care facility and having a mobile service made the process of new hearing aids so easy.
I attended Hear at Home’s office in North Vancouver yesterday and came home very happy!… read more They gave me a thorough hearing exam and updated the App on my phone which wasn’t working. Jennifer and her staff are wonderful …
I recently had a hearing test and trial period for hearing aids at the Hear… read more at Home clinic on Westview. Holy Desta was very knowledgeable, and gave me an excellent summary of my hearing condition and my options for hearing aids. Very good service.
My experience with Hearing at Home Mobile Hearing Clinic was a wonderfully positive experience. … read more The team was friendly and welcoming. Emma is very professional and knowledgeable. She took the time to learn about my family history, answer questions and explain the test results in detail. I’m so glad to have this service on the North Shore! Loved the chocolate. I definitely recommend this company.
I had impacted ear wax from using ear plugs and riding motorcycles with ear plugs.… read more I have a very minor case of tinnitus that I have habituated to but when it comes to ear cleaning I’ve never had a good experience at the GP or walk in clinic. After having my ear wax impacted I found hear at home and booked an appointment. Hear at home uses a curette method which is manual removal and also uses irrigation. This was the most gentle, understanding and positive experience I’ve ever had. I want to say a huge thank you to Holy Desta for being so patient and kind with me. Extremely professional and I would highly recommend her and Hear At Home. Once again, thank you for the professional and kind service, I will be coming back in the new year to have my ears looked at again. Thank you
Hear at Home’s mobile hearing clinic is a wonderful service for seniors and anyone with… read more mobility challenges. The first in-home visit included a thorough exam with the latest technology and a clear explanation. When an earwax issue needed a follow up visit, Jennifer personally returned with a specialized device from the clinic to resolve the issue. Following the visit, my hearing was substantially improved. The staff are very helpful, knowledgeable, and really go the extra mile to provide care. I highly recommend them.
Jennifer was great at understanding our needs and addressing them. She made the entire process… read more very smooth and comfortable for my father.
If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
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Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
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We’re excited to announce that Hear at Home Mobile Hearing Clinic has been nominated for “Favourite Hearing Clinic” in North Shore News’ annual Readers Choice Awards 2026. Learn More