From the day my 88 year old mom and I met Jennifer from Hear at Home, the service has always been friendly, professional and efficient. Jennifer and her staff have been so kind and helpful. They have supported us when we needed assistance in picking the right hearing aid. The staff pops by the house whenever I have asked for some assistance with batteries, adjustments etc. and they are always so pleasant and helpful, they never make you feel like an imposition. I would highly recommend Hear at Home to adult children with parents needed hearing aids. Our entire experience has been positive and very rewarding as my mom’s hearing has improved and she is much happier being able to hear all the conversations going on. It is rare that you get the one to one customer service these days but Jennifer and her team really do provide such a service. They go above and beyond!