Frequently Asked Hearing Loss & Treatment Questions


What are the steps to improving my hearing?

  1. You notice that your hearing has changed.
  2. You book an appointment for a Hear at home hearing aid practitioner to visit you in your home for a professional assessment.
  3. At the end of the hearing assessment we will explain the results and discuss which options are best for you.

What causes hearing loss?

Hearing loss can be caused by a variety of things; It may be congenital (you are born with it), hereditary, or acquired. Acquired hearing loss can be as a result of injury, disease, noise exposure, or aging.

What can I do to help a family member with hearing loss?

Be patient with them as they are probably frustrated and worried, even if they won't admit it. Encourage them to see a hearing professional so that they can receive expert advice and support to improve their hearing. You may offer to accompany them to have a hearing test, or even suggest that you both get your hearing checked.

How do hearing aids work?

Hearing aids work by amplifying sounds that a person cannot hear naturally. With today's advanced technology and directional microphones background noise can be filtered so that more relevant sounds are presented to the person using hearing aids.

What is a digital hearing aid?

Digital hearing aids are the latest innovation in hearing technology. They are highly sophisticated and can perform several functions simultaneously. They have automated volume control that provides listening comfort and a clear signal to the wearer. Digital hearing aids are able to be programmed with the specific needs of the wearer in mind to provide a personally tailored hearing solution.

Do I need a hearing aid in both ears?

That will depend on the results of your hearing examination, however if there is hearing loss in both ears then it is standard practice to fit an aid to each ear. That way your hearing can be as natural as possible. Hearing technology is advancing quickly and it is now possible to get hearing aids that can communicate with each other in order to give you optimum hearing.

My friend's hearing aid didn't help them, why should I get one?

There are many variables in the world of hearing and hearing technology. Hearing impairment differs from person to person, as does lifestyle and personality. The combination of these factors means that different hearing aids will be right for different people. At Hear at Home we are committed to working with you in order to find the solution that best suits you, your hearing loss and your lifestyle.

Will my new hearing aid have a warranty?

Yes, manufacturers provide a warranty of two years for new hearing aids.

What is that buzzing noise in my head?

The sensation of sound without any external source is called tinnitus. Tinnitus can be associated with a sensorineural hearing loss. Often people with tinnitus find that when hearing aids are fitted the tinnitus is less obvious due to the increased sound input from the world around them. Options for the treatment of tinnitus can be discussed in depth with your hearing aid practitioner.

Is cleaning the wax out of my ears bad for me?

Ear wax has many useful functions. Located in the outer part of your ear canal, it prevents foreign bodies from advancing down your ear canal to your eardrum where they can cause damage. Objects such as cotton buds, hair pins and other small objects should not be inserted into the ear to remove wax as they can damage the sensitive tissue of the ear canal and push the wax further into the ear. However, excessive and hardened wax can cause many problems and become very painful if not removed safely. A Hear at Home practitioner upon examination will inform you if there is a buildup of wax and will make appropriate recommendations for safe wax removal by a community physician.

What is Bluetooth?

Bluetooth enabled hearing aids use this wireless technology twofold. Bluetooth wireless technology allows for communication between two hearing aids. This helps to get the most natural hearing enhancement possible. The two hearing aids "talk" to each other to make instantaneous enhancements to improve hearing. Another exciting function of Bluetooth enabled hearing aids is wireless connectivity with other Bluetooth enabled devices such as cell phones, computers and music players. This technology is a vast improvement over hearing aids in the past, which were often incompatible with other devices.

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